Offshore Outsourcing Consultants

Offshore Outsourcing or Shared Services, Traditional Contract or Joint Venture, these are specific questions that are uniquely answered by the Trowbridge Group’s offshore outsourcing consultants every day. As independent global sourcing advisors, our offshore outsourcing consultants provide offshore outsourcing planning and management services that draw on experience from some of the largest BPO, ITO, and HR Outsourcing contracts in Asia, Europe, and the Americas with a total contract value of over $40 billion. Our offshore outsourcing consultants assist global organizations in navigating the complete offshore outsourcing lifecycle with services including:

Re-negotiating existing relationships
Offshore outsourcing strategy development
Business case documentation
Vendor selection
Contract negotiations
Offshore outsourcing management
Ongoing relationship review and support

Offshore Outsourcing Planning

As the demand for offshore services grows, so does provider sophistication, and the number of viable offshore locations has begun to multiply. The growing offshore outsourcing market in China is challenging India’s dominance in IT services. Meanwhile, the Philippines offer an attractive cultural fit with the U.S., but at what price? Will nearshore options like Canada provide adequate cost savings to justify the offshoring transition? Even a cursory glance at the variety of offshore outsourcing options reveals the complexity of decisions currently facing a corporation and the need for an experienced offshore outsourcing consultant to assist with the planning and management of the endeavor.

India
China
Philippines

Eastern Europe
Canada
Malaysia

The Trowbridge Group’s services include offshore outsourcing planning that evaluates each location based on suitability to the nature of the services your organization is offshoring. This evaluation includes both the external factors present in each offshoring location and the client-specific factors determined by the client’s offshore outsourcing strategy. Often a multishore approach with a variety of sourcing models mitigates risk and improves results. After determining the bestshore locations that meet a minimum threshold for suitability to our client’s needs, the Trowbridge Group configures the services the client is offshoring amongst the locations in a variety of combinations to determine the optimal offshore outsourcing strategy.

Extensive research and experience with both the primary and emerging offshore locations enables Trowbridge Group’s offshore outsourcing consultants to provide our clients with information on external factors to include:

Costs – labor, infrastructure, tax and compliance
Labor Pool – language skills, capability, availability, culture
Infrastructure – telecom & tech, business & social, transportation
Business Environment – economy, stability, legal, corruption, crime
Process Quality – number of providers, experience, availability

Offshore Outsourcing Strategy

Each location must also be evaluated based on its fit with the client’s short-term and long-term goals. A company’s overall offshore outsourcing strategy must be considered to properly measure the intangible advantages and disadvantages of each particular location. For example, we consider the client’s strategy for that country: Do they currently have a presence there? Does the country represent a market for the client’s goods or services? Given the attention currently focused on the industry, we consider the PR attractiveness of each location when evaluating its suitability for the client’s needs. Another factor that must be taken into account is the degree of control over the process required by the client. Likewise, the proximity of the location to the customers being served by the offshore function is often a determinative factor. A comprehensive analysis of the internal and external considerations is used to develop the best offshore outsourcing strategy for your company.

The Trowbridge Group is now positioned as the pre-eminent sourcing advisory firm. Our experience sets us apart from our competition, and our unique vision and diversified skill sets create win/win results by taking the art and science of innovative deal structuring to new heights. We can initiate, implement, and improve the sourcing strategy that’s right for your endeavour. We assist organizations around the world in navigating the sourcing lifecycle, and our clients are leading their organizations into the future, today.