Thought Leadership Connection, Sharing Business Strategies & Global Sourcing Insight
  Newsletter | December, 2004 | Issue Three  
 
  Leadership:  
 
ROI Drivers for
On and Offshore Outsourcing:
     
 
There will always be some failed outsourcing attempts. Failed outsourcing can take many forms if a properly constructed relationship and contract are not developed. At the root of these failures is either a poorly constructed outsourcing business case (e.g. one that doesn’t take account of all considerations) that will drive a bad contractual relationship, or a business case based on metrics and drivers that are analytically correct but not appropriate to the situation. One size does not fit all. We encourage clients to use an enlightened business case and outsourcing vendor engagement model that is lead by experienced team leaders supported by tools, methods and techniques that are proven. More
   
 
HR BPO Advisors
Last month TG announced the launch of the HR BPO division and Enterprise Effectiveness Practice headed by HR Outsourcing expert Ed Rankin. More
   
 
www.OutsourcingLeadership.com
The Trowbridge Group launches Outsourcing Leadership in January 2005. The Home Page for our monthly newsletter sharing strategic business strategies and global sourcing insight.
   
OutsourcingBlog.net:
  
   
 
   
Public Service Outsourcing in UK to increase by more than 50% in 3 years
The Financial Times		  
   
Dell Planning to open campus in Hyderabad
CIOL: Cyber India Online
  
   
IBM and Lloyds TSB sign contract worth nearly $1 Billion
IBM (Edited press release)
  
   
Anti-Outsourcing Legislation unlikely as Offshoring gains impetus
Frost & Sullivan (Edited press release)
  
   
   
Essentials:

  
Are Outsourcing Mega Deals dead?
Mega-Deal Outsourcing, the complete transfer of information systems and business processes to be managed by a single provider, is dramatically fading in popularity due to changes in client behavior and needs. Mega-Deal outsourcing contracts have proven to be successful for the last 20 years; however, due to a lack of service flexibility and control by the customer, major corporations are now seeking alternative solutions. More
  
 
 
 
If you are receiving this email, one of the Trowbridge Group team has met you or your firm through a business interaction. If for some reason this monthly newsletter has reached you in error, please allow us to apologize sincerely for our mistake. However, we hope that you discover value in Outsourcing Leadership. Please do forward to friends and colleagues with similar interests.
 
 
 
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